This piece of message/tips will be useful to those who stay outside India and want to bring their kids to their working place.
Emirates airways provide escort service for “unaccompanied minor/master “like other airways but only age limit is different.
Ie, Gulf airways report says age limit up to 12 years where as Emirates says up to 16 years.Couple of times in the past my children availed this service in gulf as well as Emirates.
But last year there was a trouble created by Emirates staff in chennai Int’l Airport in the eleventh hour at the time of check in. The reason was simple and avoidable.
As usual I arranged VISA and Air Ticket for my son to come to Sudan on his holiday vacation. He was able to travel alone as he acquired sufficient experience in the last couple of years .I felt his familiarity would help him to travel, in case Emirates did not provide escort service. More over he can seek assistance of any emirates staff in Dubai, transit point if needs. On safer side, we sought UM escort service from emirates for which all formalities were completed as required.
Even two days before the travel my family went to emirates office in chennai to ensure everything was ok. They said they needed a confirmation from Khartoum emirates. Otherwise everything was ok. This was immediately conveyed to Khartoum office.
On the day of travel, I received a call from my daughter who said, emirates denied boarding pass for my son. The stated reason was that Khartoum’ emirates office did not send confirmation to Chennai’ emirates office about the receiver at Khartoum .
Actually, I conveyed to Khartoum office well in advance through our company travel section. Some how they ignored it or slipped it. At least they should have asked our company staff or me for the same if they wanted.
He could not fly on that day. Situation changed completely. Having reached Khartoum from a place of 400 KM away to receive him I stayed back .but I advised my son who was depressed; to seek next flight and Rebooking was done on the next available flight that would fly after two days. in the same I informed emirates chennai by mail through Khartoum emirates about mine being in Khartoum to receive him. Then he reached Khartoum and spent his holidays with me.
Simple thing becomes harder when communication fails.
From this incident any one can conclude that any slackness from our part will lead big trouble
- Had Emirates office, Khartoum sent one two line eamil to chennai this tension/depression would have been avoided.
3.if the action of emirates at chennai is appreciable then service of emirates, Khartoum is worthless or frustrated