Hi We are using EPSON L360 since 1 year, till now no problem, paper handling is good but we have to use good quality paper above 75 gsm, it will not struck. Its is user friendly to operate and the output is good. Till now there is no repair. Having good printing speed with good quality of pictures if we use EPSON company Ink Colours other company colours not suitable. Not only we can take colour printouts but there is a facility to take black and white images also if necessary.