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1.5

Summary

Eureka Forbes ACE Vacuum Cleaner
ani th@hazaar
Sep 23, 2009 01:36 PM, 3459 Views
I was Vacuumed Out by Eureka- Their Service Sucks

For anyone who is reading this, particularly those from Bangalore, be assured that the Eureka Forbes salesman is trained only to do one thing -to fleece the customer by telling lies. I bought a wet and dry vacuum cleaner from EF costing me Rs 10000/- .It has been over a month, though I got delivery of the vacuum cleaner, the EF salesman has till date not provided me with an invoice. Now he has sopped taking my calls as well.


Without an invoice what proof of purchase do I have? What if the machine stops working - how will I prove I bought it. Its a shame that a well known company like Eureka Forbes has failed to issue an invoice even after a month after the purchase was done. Looks shady to me. I wonder if their shareholders know about this.


Strangely there are so many complaints against Eureka Forbes, I am surprised that the company officials are so blind - its time they acted before the company sees its downfall due to unprofessional conduct by their salesman.


For those in Bangalore - a) Dont buy EF vacuum cleaners, you have options like Black and Decker / Philips . Croma and Ezone stores have many options


b) Avoid the Koramangala Eureka forbes center.


c) Definitely avoid the salesperson Chetan - 09964381070


Honestly speaking, the machine has been fine till date( but its too early to tell) - however the whole experience of buying the vacuum cleaner has been so distasteful that now it has left a bitter taste in my mouth.

(1)
Dear Mr Ani, Thank you for contacting us through mouthshut.com and sharing your concern We are extremely sorry for the inconvenience caused to you. I requestyou to kindly provide me with your contact details so that we cansolve your issue at the earliest. Please feel free to contact me should you require any further assistance. Regards,Siddhartha Singh,Brand Manager
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