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1.5

Summary

Eureka Forbes ACE Vacuum Cleaner
Benny Antony@vabenny
Apr 11, 2014 08:54 AM, 17468 Views
Pathetic Salesman And Servicing

I had ordered a Bravo vacuum cleaner on 30th March. The executive Mr Ashok V (Mobile number: 9967265912) from Bhandup branch had told me that the product would be delivered to me by April 5. When I called him on April 6, he told me that the product will be delivered maximum by April 8. I had made the payment on 30th itself via credit card. I had called him yesterday (April 10) and told him that if the product is not delivered by April 10 evening, then the order should be cancelled and I be refunded the money.


Yesterday evening I have tried calling him many times but his phone was switched off and today morning his phone is ringing and he is not picking up the phone at all. A company like Eureka Forbes cheating people by taking money and not giving the product is not acceptable at all. I want immediate refund of the money I paid.

(0)
Dear vabenny, we are sorry to hear about your experience and regret the inconvenience caused to you.Please allow us to have this checked, we will look into this matter and help you with the best we can.We request you to give us another chance to serve you with the best we have.We have made a note of your contact details, our executive will get in touch with you at the earliest and resolve this issue on priority.Regards,Eureka Forbes Team
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