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Eureka Forbes Aquaguard Classic UV Water Purifier
Radhakrishnan @krishnappu
Dec 20, 2010 08:17 AM, 4633 Views
Worst Service by Eureka Forbes - Dont go by brand

I use Aquaguard classic model for the past several years and have a AMC till August 2010.Till recently, I did not face any problem. After the periodical service, the machine did not work. I made a complaint on 04.12.2010, and was told that the service person would arrive shortly. One man came and it was said to be a board problem and the miniature circuit board will be replaced. However, nothing happened. After waiting for a week, the machine was personally taken to the local regional office and the same was rectified and handed over on 18.12.2010. This worked for 2 days and has broken down today(20.12.2010) Dont know how many times I have to call for service and hear the stock reply(spare part not available). The service of a well known brand is WORST.


DONT PURCHASE ANY EUREKA FORBES PRODUCT AGAIN.


H. Radhakrishnan


9444663707


krishnappu@gmail.com

(1)
Dear Radhakrishnan,We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.We have made a note of your complaint and your contact number is shared with our service team. They will contact you soon to resolve the matter.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Senior Brand Manager
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