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Summary

Eureka Forbes Aquaguard Enhance RO + UV Water Purifier
Viswanathan C@cviswanathan1973
Jun 25, 2015 03:37 PM, 15868 Views
(Updated Jun 25, 2015)
Worst Product Huge consumables cost Worst service

I bought Eureka Forbes Enhance Aquaguard RO+UV product in July 2014.   It worked nearly 3 months(Nov 2014) and membrane gone bad which got replaced by the company and they suggested the Pre-filter which has been added.


We hardly used the system and registered the compliant 0082136114 and service person checked and found water TDS level has gone down about 30 due to which membrane gone bad and they are asking for Rs.3500/- for the replacement which is very much annoying and after aishwaryasingh23ing huge product cost Rs.15500/- and we need to replace the filters every thrice or four times in a year which will not be accepted and need to think this product before we buy.


Though the system is under warranty which does not cover the filters which is very much frustration on this product consumables cost.


I am not happy about the service and they are not doing any cleaning of the filters and they simply changing the filters and charging the huge amount. I request the Eureka company to look into the matter and resolve the issues immediately.


Regards


ViswAnasultanthan.C


c.viswAnasultanthan1973@gmail.com

(3)
Hi Viswanathan,We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.Regards,Eureka Forbes Team
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