I have purchased Dr Aquaguard Magna online and paid about Rs15, 490/- The delivery was done at my Bangalore home within 3 days but thereafter the long wait for the technicians to come and install the machine still goes on. I have been calling the call centre at 080-39883333 regularly and all they do best is promising installation within 24 hrs.
3 days have passed till now without any progress whatsoever. Before going with Eureka forbes I was advised to give Eureka forbes a miss because of their shoddy post sales care. I really liked the Aquaguard product but given its dismal customer care would not advise anyone to go for Eureka forbes atleast at Bangalore.
I know the eureka forbes social team is going to respond promptly to my post but how much that will translate to ground action is to be seen.
Regards,
Jayatu Chakraborty