As I did a big mistake by purchasing the water purifier spending 21, 000 for a model in September 2018 which never gets it service till now. I am very much disappointed by the attitude of your company as no one turned up for a service. As it was of six months I have recieved a message and call that a service personnel will be attending the service scheduled during February. Even after that o have received a call from Mumbai office and allocated a personal for the service on Saturday( 7-09-2019), again no one turned up. He showed up later and serviced once and assured that he will provide service which is remaining in march 2020. Till now I had raised many requests and no one came to support me on service.I am lodging a complaint against you in the consumer forum and let me answer then. Never Ever Purchase Eureka forbes products. It will eventually end up killing your patience.