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Summary

Eureka Forbes Aquaguard i-Nova Water Purifier
madhu varsha@madhuvarsha
Mar 22, 2009 09:39 AM, 2857 Views
Fraud Services by EUREK Services

This complaint is against company called Eurek Service , New Delhi. We have bought a Eureka Forbes water purifier a year back. At that time we got a call from Company called "Eurek Services".


Person called from company clamed that they are autorised Service partner of Euraka Forbes products, so as an when warrantty finished they will come for AMC.


After an year , few days back they approached us and asked for AMC. We could not make out there fraudulent attempt by the way they were following our warranty track. We gave them AMC cheque , and expecting for there service.Now they are vanished from the scene.Whenever we call them, they say person will visit soon and no body turned back since 2 months now. They don’t tell there exact address of company on phone also.


The company details are as follows:


Eurek Services. Ph: 9891416710, 9868079551, 9968051698, 9968351949. Since all above are mobile number so it is difficult to find out the address, however on phone they claim there address is somewhere in Mahipalpur, but reluctant to provide complete address. I will advice people to call always company call center/service center before finalising the AMC.

(0)
Dear Mr. Madhukar,Thank you for bringing this issue to our notice. To ensure that valuable customers like you are not misguided or cheated by unauthorised sales or service men, we have launched the Eureka Forbes Customer Confidence Centre.Whenever a Eureka Forbes Salesman/Service person comes home to offer you prompt service, just ask for his ID and password. Call our Customer Confidence Centre on 39883434 and verify the details with our customer relations specialist. If the number on the ID and password match, he is a genuine eureka Forbes Employee.I will have a word with my Delhi office to find out about ‘Eurek Services’. In the meantime, please provide me with your address and telephone number, so that we can intimate you verbally as well regarding the status of same.Please feel free to get in touch with me should you require any further assistance.Regards, Rupali Chanda Manager - Corporate Communication
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