Hi,
Purchased Dr. Aquaguard Magna( HD RO+ UV with Biotron Cartridge) online on 15th Aug 2016. Got installed on 18th Aug, so no issue in terms of installation.
During home demo after checking TDS of corporation supply Salesman told that on Corporation supply on 10% of water would be wasted and taste of water would be better than packaged mineral water but the actual performance is as below( we are on corporation supply).
On corporation supply the machine drains out 3 times more volume of water than the water purified. So everytime I take out one glass of water from storage tank the machine works after a minute and drains out 3 glasses of water. So big disappointment in these days when drinking water is becoming more and more scares.
Even if the storage tank is full it drains out 1 glass of water every hour, rest of the time drops of water keep coming out of the outlet pipe at the rate 1drop/every second.
It also means more electricity usage as the machine works every hour.
The taste and Quality of purified water is salty and not as good as from our earlier machine( innova) or packaged mineral water.
The salesman who sold this product is not responding now, he is claiming to be in meeting or not answering calls properly from last 4 hours.
So immediately initiated return order today( within 24 hours).
Earlier we happily used Aquagurad-Innova(eBoiling+) for 10 years without any trouble