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Eureka Forbes Aquaguard Sensa Water Purifier
saurabh diwan@saurabhd_blr
Jun 21, 2015 04:50 PM, 11028 Views
(Updated Jun 30, 2015)
2nd review: unethical, poor Eureka forbes

Hi this is my 2nd review in continuation with earlier review: https://mouthshut.com/review/Eureka-Forbes-Aquaguard-Sensa-review-pqtuulsous


Reason for writing new review:


Eurekaforbes replied to me for that review and then no further followup, no person came for servicing as promised and no more reply/calls


I am writing this review to bring to notice of everyone how unethical and poor customer service is for EurekaForbes, after my last review there customer service executive reached back to me with a promise that a senior technician will come to my home and fix the issue.


This was the only thing I got till now- just a promise: no one visited to my home, no other call also. So can I just say that you people are just for scamming customer and not for doing anything else. For eurekaforbes you already have my contact details so instead of replying here any showing that you replied make it a point to call and discuss whats issue with you people.

(2)
Hi Saurabh,We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.Regards,Eureka Forbes Team
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