Recently ( month of june 08) i have purchased the aqua guard sensa model and till date not yet installed, due to one or the other reason provided by the technicians. Am staying in bilekhahalli, bannerghatta. From july 9th to oct 4th i was out of station, but i used to call daily from day after purchase till july 7th, but i used to get some or the other reason .
Again, once I came back to Bangalore , from 5th I started to call Eurekha forbes techincian number ( obtained from their so called customer service, to whom I have to provide all the details each time I call them !!! ) 9844943908, but till now SENSA is still inside the box. The unit was delivered by person named Mahesh P.V, who has just collected the amount and not even given the broucher for the same !!!!.
I even asked them to take the unit back , no response from them for this either.
Can anyone please let me know whether we can get proper law by approaching consumer court ? or any other best way to deal with them.