How insensitive can a Company be . We have this Aquaguard Reviva water purifier from Eureka Forbes . I just have one advice to the buyers of Eureka Forbes products .Good luck to you!
My experience - We had an AMC for the past year . There was no timely service and we had to call them a number of times to change the filters which was included in the AMC so I decided to cancel the Annual maintenance contract(6500 rs) this year . All hell has broke loose after that . There was one service done after that the water stopped flowing into the Reviva tank . Today is the 6th day after I reported the issue, I keep calling they keep telling me that the issue has been escalated there is no technician coming to service .If this the case in Bangalore I wonder what will happen to other locations . Now I have to let it go .Thinking of buying another purifier 13000 gone in the drain .
I had similar issue with the wet and dry vacuum cleaner as well .Finally I had to downgrade it to a lower version of vacuum cleaner for a mere 1000 Rs .
Now I realize the amount of money that I have spent on this company for low quality products . I would say good luck to people out there who are venturing to buy these things .