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Summary

Eureka Forbes Aquaguard Total DUO Water Purifier
Vikash Av@vikashis
May 10, 2014 01:54 PM, 17540 Views
(Updated Jul 22, 2014)
Don't Go For It It's A Trap!

I purchased this product in now 2013. Since then every 2 weeks I am calling the call centre of Eureka Forbes. Initially the installation was incorrect, making the water leak from the box. Then the tap was leaking. Following that every 2 weeks there is a blockage.


I am really frustrated with this product. After spending 15k+ I am still spending money to buy water from outside. The support is even worse you need to raise at least 5-6 complaints and then fight with the call centre people to ensure one service guy lands up.


2 weeks back I changed the filter already spending 600 rs and now again problems and following up with the service to send a person for the last 4 days. when buying the product they promise but that is not delivered. If Eureka forbes guys are hearing pls rectify this else people will no longer buy you products.


Thanks,


Vikash gupta


No response from eureka forbes people even after sharing my contact details. Is this just gimmicks?

(2)
Dear vikashis, we are sorry to hear about your experience and regret the inconvenience caused to you.We request you to give us another chance to serve you.Please provide us with your contact details, our executive will get in touch with you at the earliest and resolve this issue on priority.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.Regards,Eureka Forbes Team
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