I bought this product on 16/09/2012, the salesman by name Ravi Stivan persuaded me to go for it. I trusted his advise and I got cheated. The machine stopped working within 2 months from the date of installation. Though it is claimed that euro helpline works for 24hrs, its false. No one receives call. When I called salesman, he expresses his helplessness. And gives all sorts of false assurance.
I advise potential customer to purchase better water purifiers available in the market like pureit, as it is marketed by HUL, one can rely on it.
Moreover eureka products are highly priced and support is pathetic.