Product is good but service is horrible.technicians are amateur.the last technician who visited broke the back part where it is to be hung and as the part was not available with them, he asked a months time and somehow managed to hang it on the wall.it is almost 2 months now , I have been calling the customer service for past one week, the technician calls in the morning promises to visit by noon but never turns up.now the unit keeps falling off the hook and I have to keep arranging it back.did not expect such lousy service and it is to be noted that it is still in AMC PERIOD.feeling cheated and betrayed.