Your review is Submitted Successfully. ×

Summary

Eureka Forbes Aquaguard Total WP System Water Purifier
May 30, 2011 04:40 PM, 5517 Views
(Updated May 30, 2011)
Never Buy Auqa Guard Products - Water Purifier

Purchasing Aqua Guard Nano Water purifier was the biggest mistake of my life. If only I had listened to my friends and trusted the reviews on Mouthshut.


Within one week of purchasing the product it started giving problems. It really lives up to its brand name. The water started overflowing from the tank and would not stop after filling up the tank. After numerous complaint finally the mechanic turned up.


This problem happens once in a while. The frequency is around once in 20 times. But given that the purifier is used daily for several times this frequency is very small. The float or some thing gets stuck and then the water keeps overflowing and it will not stop. Since no one is usually around the whole kitchen gets flooded with water. It takes hours together to clean up the mess.


As soon as the mechanic came his only intention was to close the ticket. He kept saying that this is normal and doesn’t happen. Infact I had to tell him that I have no reason to lie to him and would not like the service people to come unnecessary. He tried few times and once it almost came close to the problem and his answer was that it happens with brand new machines. I am not sure what that was supposed to mean. He just tapped the machine few times. Immediately after he left the problem is back to normal.


It is a horrible product and after two weeks I am ready to sell at half the price but no one is buying.


Just forgot to mention that I had lodged a complaint on we site but no one answered to that even after two weeks.


Cons:


Water tank is not visible Not a durable product.


Service is not bad but horrible.


It may look compact but there is nothing really good about it.


I even suspect the quality of filters as well.


Ishan


M: 9008294949

(0)
Dear Mr. Ishan,We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.We have made a note of your complaint and your contact number is been given to our service team, they will contact you soon to resolve the issue.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Senior Brand Manager
Please fill in a comment to justify your rating for this review.
Post
Question & Answer