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Summary

Eureka Forbes AquaSure Springfresh RO Water Purifier
P G@pg02
Jul 21, 2014 11:10 AM, 8017 Views
Never purchase online from aquasure website

Be careful with Aquasure products guys. It works only for a little while, after that do not even think about any after sales service or spares.They seem to have a website where you can purchase spares but after you have made the payment even their own call center guys cannot find the orders. Their only response is that online orders are not visible on our system so we will call you back.


These days when orders are delivered within 2 days, these guys will sit on your order for a week, and then when you call they will try to scramble for the details of your order. And I am talking about such service in a city like Hyderabad, all the best to you if you live in a smaller town! BTW I purchased the original product from Croma and they have been really good in their service, only Aquaguard / aquasure is not worth the money.

(2)
Dear pg02, we are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.Regards, Eureka Forbes Team
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