My name is Madhavi Latha.
I have bought Aqua Sure 3PCTi water purifier on date 14.02.2011 https://m.mouthshut.com/Bangalore rel="nofollow" target="_blank" >@Bangalore COSMOS Water Mart. We were told that we would receive a surekit shield free with the purifier, for which we have to register our address, phone number with coupon number and unit serial number. We have followed the instructions to step and registered thru internet ( https://eurekaforbes.com/aquasure-safewarer).
We waited for more than the waiting period mentioned (i.e. almost 2 months where as mentioned time is 30 days). Then we have registered using the phone number 9330283333 and sent the same details of the purchase. Again no response. We have called up the custcare on 3988 3333 and spoke to Mr.Nanda (CC exec) who assured that he will make the concerned dept call us. But no use. we waited for 1 more week and again this time spoke to Mr.Mahendra (CC Exec) who again assured the same thing. Both these noted all the details again.
If Aquasure / Eureka Forbes do not want to issue the free kits, why are they advertising? Why should we waste our time & money by calling these people time and again and make a fool of ourself? Now we get a feeling that we have done a blunder by going for this brand.
BETTER THEY WITHDRAW THESE SUCH OFFERS AND STOP FOOLING THEIR customtakeoutERS.