Dont ever buy aquasure xtra. here is the reason
manual says that 18lts of water can be stored but if bottom container(9Lts) is full and u fill the top container(9lts) water spills out from between. I complained to the customer service they kept on saying that this model is only for 9lts storage and not 18lts. I told them that their manual and website also says 18lts storage. after repeatedly calling them for more than 1 week their representative came bt without any solution to my problem. I had to search internet and show him that there is some special float using which 18lts water can be stored(in top container also). aquasure customer service people had no idea whatsoever about this float. after more than one month, 3 visits by aquasure rep and constant reminder to them by me a float was finally arranged. But even after attaching that special float still I cannot fill top container fully other wise water leaks from between, only half of top container I am filling.
1) After float also still problem persists.
2) If such kind of float is required in the filter then why dont aquasure provide it with the filter itself, why should customer suffer by such a pathetic service from aquasure
3) since they do not provide float with filter itself and customer has shelve out extra money for the float aquasure should declare 9 ltrs capacity only.