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2.2

Summary

Eureka Forbes Easyclean
vickey @jvickeyj
Oct 31, 2013 02:52 PM, 9516 Views
It's waste for house use

I bought this product 2 months back from Big Bazaar Chennai they sold the product with 2 years door step service warranty. When I started using the product with in 2 minutes of time it started getting hot which we cant be able to hold it in our hands so I called the customer care they told this product doesn’t have door step service.

They asked me to go to the place were I purchased the product they don’t have any idea about the product. Then they spoke to some one and they gave me a number and he took as weeks time and  he too forgot my problem then I kept on calling him. He had given me some service center number which is not in use then again he given some number that person told this product will get heated in 2 minute its a natural problem and we can’t do anything with this and we have to clean the dust collecting bag every 1 minute of use otherwise the power will reduce. If u have pets at home this product will not help.

Please don’t go for this product only price is less rest every thing is waste. The rope which is given to hold the machine on shoulder is not comfortable.

(0)
Dear jvickeyj, Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.In order to solve your issue and prevent this problem from occurring again, we require your cooperation.Please share your contact details/complaint no with us.Our customer service personnel will address your issue immediately.If you have any queries about our product and services, please feel free to write into us at customercare@eurekaforbes.comWe once again are truly sorry for the trouble you had to face.Regards, Eureka Forbes Team
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