Your review is Submitted Successfully. ×

Summary

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Jayasankar.N @reachpanchu
Jul 08, 2008 10:30 AM, 4708 Views
(Updated Jul 08, 2008)
Dont Fall Prey into the hands of Reviva

I am using this Stuff for part 2 years, agree it gives a good tastety water and Pure(?!) but it gives hell lot of trouble, need to have service engineer at our house for service once in 15 days sometime even after 4 or 5 days because water stops collecting regularly. Also it wastes lots of water and water purification is very slow.


They charge heavy AMC, its yearly around 4K and they give only one change of Membrane and filter but Filters you need change it atleast 4 to 5 times a year and each time filter cost around Rs.305/-. If we complain they say its because of dusts in our water tank or some other reason every time. I am really fedup with the support and every 15 days need to call service to make the machine work again:(


Company dont give good solutions at all. Never bothers our complaints.


Bad company, Bad products and worst service backup. All this include we can call Eureka forbes Reviva

(3)
Dear Mr. Jayasankar: Thank you for notifying us about your experience. The recent experience you had is really unfortunate and kindly accept my sincere apology for the inconvenience caused to you. Ihave already spoken to our service team in Chennai regarding theproduct defect and service related issues you are facing. I request youto provide me with your contact details – mobile or landline andproduct number (if possible) so that our engineer can fix up anappointment with you to resolve the complaint at the earliest. RegardsRupali ChandaManager – Corporate Communication
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer