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Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Bangalore Happy@sulabhmatele
Apr 07, 2009 08:02 PM, 4395 Views
Ok for use, but not reliable...

What should anybody think if he is paying Rs.9990 for any product, any that stopped working in 14 days, with lots of noise in it. For the first 14 days I was thinking I got the best product from market for water purification, but now I think I will not suggest the same to anybody.


First the marketing fellow in bangalore, bommanahalli, named Tofiq came and told that 4 free services will be provided, and customer can take it in 3 months gap for 1 year or 6 months gap for 2 year (Such a nonsense and he was working in eureka forbes from last 2 years he told). Next selling person came who told there is nothing like that (I knew it). But how can Eureka forbes have such fellows who are degrading the company image in front of customers.


After that after 14 days since today morning it is giving noise and only drops of water was coming out which are stopped now, it is only giving noise no water. Can you imaging how the customer will feel after paying such a huge amount after 14 days it is not working. I registered but the customer care also told system is not responding and you try tomorrow.


If Eureka forbes is listening, then please comment on this, I was having full trust on Eureka forbes, which is broken now, respond fast and tell some suitable reason, and I promise, I will also write the actions taken by you in the same review.

(0)
Dear Mr. Sulabh, Thank you for notifying us about your concern through Mouthshut.com. We assure you we are taking prompt action in this regard. All our products undergo highest quality control testing and only then reach the market. However, in rare circumstances due to some technical discrepancies, product functioning complaints may occur. Kindly bear with us under these circumstances. I’ve informed my customer service head regarding the issues you are facing. I request you to provide me with your address and telephone number so that our engineer can assist you at the earliest. Should you face any further delay in this matter, please write to me directly, I will be glad to help you out. We appreciate your co-operation in resolving this issue and look forward to assisting you to your satisfaction. RegardsRupali ChandaManager – Corporate Communication
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