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Summary

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Oct 20, 2008 06:13 PM, 3425 Views
Poor service eureka forbes

If any body having idea of purchasing a eureka forbes product STOP! Enquire your friends and relatives about service. I am waiting for a service person for 20 days, daily making calls no response. Called several times 39883333, Call to Bangalore service HQ also could not solve this problem.


Over the years I have not seen such a corporate who do not bother to attend a service call even after 20 days. Every time u call they will assure to send a person on the same day. But no body will turn up. Again u make a call they will repeat. But no end to ur trouble.But keep on trying one fine day they will come not for service but for collecting your AMC money.


They came up to this level only through door to door canvassing, I think today’s staff have no respect for the people who have lifted them to this level.


R Srinivasa Babu

(0)
Dear Mr. Srinivasa:Kindly accept my apology for the inconvenience caused to you and thank you for sharing your concern through monuthshut.We have started this corporate blog on Mouthshut since July to reach out to our valuable customers like you and address their issues better.I request you to provide me with your contact details (Mobile Number or Landline) so that our service person in Chennai can fix up an appointment at your convenience and assist you further in this regard.I assure you that I will personally look into the issue and help resolve it satisfactorily.Do write in to me on this forum for any feedback or assistance in future.Regards Rupali Chanda Manager – Corporate Communication
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