Your review is Submitted Successfully. ×

Summary

Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier
Jul 01, 2014 11:06 PM, 18210 Views
(Updated Jul 01, 2014)
Eureka Forbes service sucks

I have lodged a complaint on 18-June(#: 76785618) stating that water is not getting filtered. The technician had attended and said that all filters need to be replaced. We paid Rs. 4500/- for the filters, which includes 1yr. warranty. Immediately after couple of days we got a new problem where water is overflowing(not getting stopped after the max. level). I have raised complaints continuously(#: 76969061, 77062453, 77025881). Every time, I call the service center, they feel sorry about the inconvenience but nobody attends the complaint.


This pattern where once the technician comes to fix some problem, immediately after few days some other problem comes, happened even before.


I am really fed up with the service.

(1)
Dear sailendranathk, we are sorry to hear about your experience and regret the inconvenience caused to you.We request you to give us another chance to serve you.We have made a note of your concern details, our executive will fix an appointment at your convenience and rectify the problem to ensure that your Water Purifier works to its best capacity.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.Regards,Eureka Forbes Team
Please fill in a comment to justify your rating for this review.
Post
Question & Answer