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1.3

Summary

Eureka Forbes Safe Water System
Jatin Singh@captjhsingh
May 04, 2011 10:49 AM, 2562 Views
Very Poor Service

I own Aquaguard water purifier. On completion of warranty period I entered a  2 year service contract. However after repeated request for carrying out scheduled service nobody has serviced it for the  last ONE week. I plan to take them to consumer court.


I have lodged a complain No: 17 dated 02nd May with Sector -7C office Chandigarh. First of all nobody attends the phone even after getting the phone no consumers are given false assurances.


DO NOT BUY THIS PRODUCT DUE TO VERY POOR SERVICE!!!!!

(0)
Dear Mr. Jatin,We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.Please provide us with your contact address and number and I will personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Senior Brand Manager
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