Sir my complaint number is 85727333 my vacuum cleaner is forbes trendy. I made the complaint on 18th of October. you know I did not receive a technician to my home, daily I call eureka service mumbai (18602661177) they will say call after half an hour since your calling from tamil nadu.After half an hour when I give a call back they will give the same reply, this prolonged for 45 days then on december first week one gentle man named ranjit from mumbai office helped us by directing us to chennai from chennai they directed the call to salem eureka forbes S&V cleaners.
They said our technician has gone to erode so he will come to your house on 12 th december. When I called on monday and asked whether the technician will be come to our house to service the vacuum cleaner they said today he has gone to some other place this went on for a week. I was totally frustrated and gave the product the recycle shop because of the forbes agents negligence I lost my money, time health and product.So my kind request is this please do not make the customtakeouters to suffer like me in future.I had the worst time by calling your technicians to get the product repaired.So please do not make the customer to suffer like this.
C.Vivek Ranjit Kumar
(vikyclement@gmail.com)