We brought a sofa and dining table from Evok JP Nagar..we brought it on 21st Sept 2012. They told us that they will surely deliver the goods by 10th of October because it need to come from Malaysia. So we told ok. they give us a hand written bill. We asked for system generated bill.They told that their server is down so we will send bill to your e-mail id. We were waiting for the bill for 3days.
They didn’t send any mail.so we called the manager for 4to 5 times finally we got the bill on 24th evening after several phone calls.we got the dining table only on 12th.. They even didn’t informed us and when we called to the store manager he told that they have polished the table and we can deliver the table only after 10th. Finally we got the dining table. Next we were waiting for sofa. Store manager told us that sofa reached Bhiwandi and they had dispatched in truck and it will reach us by 17th. Today is 17th.
We called the sofa manager(Shanmugam). He didnt pick the call. So we called to shop and asked for another person whom to be contacted. He gave us another store manager number. When we called the new manager he told that it will take another 10 more days to get the sofa and he cant do anything for this.. We are really frustrated.
We paid more than eighty thousand and still didnt get the sofa.. They not giving respect to customer and I dont know if that guy cant do anything in this problem why should he then be a store manager?we really dont know we will get our sofa atleast on 27th.. people those who are planning to buy sofa or dining table please choose another shop... Please dont go to evok.. Its only waste of time and money....