I had bought a King Size Double Bed From Evok-Bangalore around 6 Months Ago. The Delivery was Fast(within days). But there was some problem with the alignment of the Bed, So I contacted the Customer Care of Evok and they said they will either Repair or Replace it. At this point I thought that the Repairing work will take Weeks and its not sure when they will come for Inspection. But to my Amaze the guy visited the very next Day and Did the Inspection and my Bed was repaired in 3 Days.They Constantly Apologized for the Minor Error, and they were really nice people.
Overall, my Experience was Fantastic.