Excitel internet service is good, but there internet plans are disgusting.when customer is new they offer very good plan at low price, but as soon as your subscription is over you will see the higher amount plan, so that they can charge extra from existing customers.
I bought 300 mbps for 3 months which cost me 2360, with no installation cost, now my 3 months are going to over. I want 200mbps plan for a year which is showing in their website 5999 yearly for delhi region, but, what I see in the application is, it is showing 7000 per year for same plan.I complain so many times, talk with customer care why such so, they said this offer only for new customer and whatever offer is showing in your app you have to opt one of them from the list. this is such a unacceptable things,
they have double standard, at the time of installation they offer good plan but after that they charge extra. I will disconnect this connection
attaching evidence of excess amount in application, I wish I could give minus rating to their policy.