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Ezeego One

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Ezeego One

Vikas S@vik229

Apr 01, 2008 12:48 PM, 2411 Views

(Updated Apr 04, 2008)

Ezeego1 woes

They are running a campaign that 50% off on ICICI card on the base fare for Indigo, jet etc.

I was trying to book a ticket and found that the Indigo site was offering it for Rs. 2500 and ezeego for 2704 with Rs. 250 as off in the offer:). **As you can see they charge the ticket price higher for whatever reason adding some transaction charge of Rs. 204 and gave a discount of Rs 250 so effective discount was only Rs. 46. **This information is not very open.

Beware of the customer care, it was the worst before but now they say that they have improved upon it a lot. Before booking make sure you call them and check if they are reachable otherwise you may get stuck.

Beware of the customer care, it was the worst before but now they say that they have improved upon it a lot. Before booking make sure you call them and check if they are reachable otherwise you may get stuck.

Thanks,

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Brand Response

Ezeego1

Jul 03, 2008 05:55 PM

Dear Mr. Singhal, Foremost we take this opportunity to inform you that all the schemes and offers introduced are genuine and funded from a special promotional budget created for the purpose. Please be informed that with effect March 2008, low cost carriers are collecting a new tax - API transaction fee, amounting to Rs 100. The same is collected from online travels agents. In addition to this, the nominal fare difference of is on account of the Government Sales Tax (GST) which is levied as a percentage of the basic fare, as per government regulations. We do not dispute the authenticity of your claims regarding the fare difference since the fares are highly dynamic in nature and are subject to change without notice and are sourced directly from the airline system. However, we request you to kindly inform us if any other issues are pending resolution from our end. Best Regards, Pallavi Garud.