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Ezeego One

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Ezeego One
Deven Patel@Devenpatel
Nov 01, 2007 08:47 AM, 2879 Views
Ezeego – never try to book ticket. Statutory warni

I tried to book the ticket on 9th October ‘07. The system has some problem; I got confirmation with error. My credit card was debited but ticket was not booked. Fortunately I have air booking reference and payment reference. I tried to call the call center; horribly I am able to connect after 5 days. Still(1/11/07) the issue was not solved. I have to book another ticket. Now I am fighting for the refund.


Before trying to register the ticket with ezeego; just try to call the call center phone number. You will be able to see yourself their poor response. You will not able to connect between 8 am to 8 pm. fortunately in mid night or early morning if you able to connect; that doesn’t mean that you will be able to speak ezeego idiot at other end. I tried for it one time I was in waiting mode for 23 minutes and second time 35 minutes. Ya, I used speaker phone. fortunately. Please for God shake and for your stress less does not try to book with ezeego.


And more, the scheme running with ICICI bank credit card is only or jet, let-lite and Indian only. Further more at the time their feedback form also gave me error; I was not able to submit the feedback. You will not able to get response on email as well; that’s assured.


Regards,


Devendra

(0)
Dear Mr. Patel,Please be informed that the information provided by you is not enough for us to retrieve details of your transaction where you have reported an alleged lapse in service. We are keen to resolve the issue and earnestly request you to provide us with the following details at the earliest:• Email ID used to register with Ezeego1• Booking Reference Number • Date of Booking • Please mention any other detail that you may require Kindly cooperate by providing the necessary details to facilitate redressal of your grievance, at the earliest.Kind Regards,Pallavi Garud.
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