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Ezeego One

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Ezeego One
Apr 16, 2008 03:57 PM, 1759 Views
Ezeego are cheaters

I booked a return ticket from Delhi to Kulu and back through ezeego1 and I opted for Kingfisher airlines. Total cost came to 44922 of which I was entitled to a cash back of Rs 13080. This is according to their own executives after I called up customer care and inquired.


When I had satisfied myself after calling them 3- 4 times I booked my ticket only to be given some 6000 as cash back. The rest they say they will not give as the offer is not valid or per card the max limit is Rs 10, 000 or you can make only one transaction per card etc etc. They are resorting to every trick and excuse not to pay. This is a classic case of online fraud that is being committed right under the govt nose and no one is taking notice. These people only advertise 50% flat cash back on ICICI platinum but they dont keep their word. No one should trust these people.


The modus operandi is simple. You book once and they will give you your refund but now that they have gained your confidence and you book for a higher amount they will simply refuse.

(0)
Dear Mr. Sangal,   Firstly, please accept our sincere apologies for the delay in reverting to your query in turn causing inconvenience to you. We acknowledge that there was probably a lapse in communication, but at the same time we wish to suggest that the offer terms and conditions clearly stated that there was a capping of INR 10000 per card.   Please rest assured that there is no deliberate attempt on our part to deprive you of any amount that is rightfully yours. However, we share your concerns on this incident and have already initiated remedial measures to prevent the recurrence by briefing the team on the incident.   Also we wish to inform you that the promised cash back has been reversed to your account and the same was communicated to you by us. Request you to kindly confirm the same.   We would appreciate if you could confirm that the resolution provided was to your satisfaction.     Kind Regards, Pallavi Garud.
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