I recently wanted to buy a Sony Tipo for my friend’s birthday. I was at Ezone, Bangalore Central, Bellandur.Asked for a Dual Sim Sony Tipo Black. Service Representative said that he does not have a dual in stock and can give me a single sim one.
Finally he got a box and billed it. Here’s the catch. When enquired, about converting the HDFC card’s amount into EMI, he said that you can convert it to interest free EMI for 6, 9 and 12 months.
We decided on 9 Months. and it was billed.Box opened and we find a WHITE PHONE. When asked he says he will check if he can replace with a black one. Goes around the mall and came back saying that ezone are out of stock for the model everywhere in Bangalore.
I had to settle for a phone which I never wanted.Here’s another catch.Couple of days later I receive a bill with additional 1700/- odd extra changes for converting it into 9 months EMI.
YOU people PLEASE KNOW WHAT YOU ARE SELLING and BE KNOWLEDGEBLE enough ABOUT BILLING.
WITH NO THANKS,
NEVER BUY FROM EZONE