Your review is Submitted Successfully. ×

FashionAndYou

0 Followers
1.7

Summary

FashionAndYou
Sree @Osty
Oct 13, 2012 10:03 AM, 1952 Views
Levis Jeans undelivered and refusing to refund

Pls keep away if you could. They started off with a bang and now both the product quality and delivery timelines has gone haywire. I ordered the above "express delivery" jeans costing 1800/-.over a month ago. Their courier partner seems to misplace it, or so they say.


Repeated attempts to get the refund is stonewalled by stating "we can only refund when the courier partner returns the product to our warehouse". Till date repeated attempts to get my money back has failed. I’m their "Supreme" category customer who has spent over 30K !!! What a joke !


Pls trust them if u have money to waste and has a penchant for inferior/spurious Chinese imitations.


Incase FnU bothers to check here for feedback, here’s my order nbr: 2358574. Purchase done on 8 Sep’12.

(1)
Dear Osty,We regret the inconvenience. This is to inform you, we have processed the refund of INR 1799/- from our end. Please check with your bank after 72 hours.At fashionandyou.com we believe that our real success lies in happy customers. Your satisfaction is our prime concern. However, in this case we have let you, and ourselves down. We would like to inform you that we identified the cause for this incident and are taking strict action to ensure that it is never repeated again.We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on 0120-6739999 or get in touch with us via email (support@fashionandyou.com) , Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_227698805184) or our Twitter ID (@helpfny). Warm regards,Team fashionandyou.com
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer