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FashionAndYou

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Summary

FashionAndYou

joyi o@joyi49

Feb 09, 2012 06:19 PM, 2058 Views

Average

Pros- Lots of variety, good prices.

Cons- Most of the products does not have proper detailed information about them.

No contact from customer care for confirmation of order.

Sent two things ordered same day in separate couriers, just so they can collect 100 rs courier charges from each.

No conformation e-mail or anything.

Overall it’s okay but it’s a gamble. You might get something entirely different from what it looks like on website. Opt for cash on delivery even if it costs you few 100 bucks more. Buy only things which are not available ANYWHERE else!

Good luck!

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Brand Response

FashionandYou

Nov 21, 2013 06:24 PM

Dear joyi49,We acknowledge your concern and apologize whole heartedly for the unpleasant experience you had in the past. Keeping your feedback in mind, we have made some major changes. We understand that a simple apology might not be enough to compensate your experience with us. It’s only an improved & better experience that might make you forget & forgive the past ones. We would request you to visit our site & check out our New & Improved Services. We have started afresh with better quality products, Experienced & Polite Customer Care Reps, New & Efficient Shipping Partners and a Brand New team all together. We hope you will have a hassle free experience in the future. For us, making Customers is, any day, more valuable than making Sales.Regards,Team FashionAndYou