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FashionAndYou

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FashionAndYou
PANKAJ SINGH@psaparindia
Oct 22, 2012 10:46 AM, 1476 Views
Fashion and you s*cks

*ABOUT THE PORTAL**: Fashionandyou is probably the most famous online site in India but it also has to be the most worst site in India.  This is how pathetic the site has become.


*REASON:**  I had ordered (order no: 2402229) a TRACKSUIT  on the 18th of Sept and that has not been dispatched even after 34 days. it took the time duration that they display on their website as 3-5 weeks. Probably they can make their delivery time lesser since there are other sites in competition which delivers within 2-3 days.


*ABOUT CUSTOMER SERVICE:** Customer service is annoying and pathetic which makes customer frustrated. They do not have coordination within the teams they will just the turn around time to the users it will be done in 24-48 hours .... And even managers and Supervisors promise call back and can not provide you the correct resolution. there is absolutely no use in speaking to the customer care officers.. its like talking to a monkey !!!


Pls keep away if you could.DON’T PURCHASE ANYTHING IT’S MY PROMISE TO FASHION AND YOU THAT I’LL NEVER PURACHE A SINGLE PRODUCT OF THIS FRAUD Portal and same one I’ll suggest my friend’s or family circle.


FASHIONANDYOU.COM IS THE WORST SITE IN INDIA TO DO ONLINE SHOPPING..

(1)
Dear psaparindia,We regret the inconvenience caused,This is to inform you, we have processed the refund of INR 999/- against order number 2402229. Please check with your bank after 72 hours.At fashionandyou.com we believe that our real success lies in happy customers. Your satisfaction is our prime concern. However, in this case we have let you, and ourselves down. We would like to inform you that we identified the cause for this incident and are taking strict action to ensure that it is never repeated again.We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on 0120-6739999 or get in touch with us via email (help@fashionandyou.com) , Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_227698805184) or our Twitter ID (@helpfny). Warm regards,Team fashionandyou.com
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