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FashionAndYou

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FashionAndYou
Pooja Maurya@mauryapoojakanpur
Dec 19, 2014 05:23 PM, 18062 Views
Complain -Worst Website Ever !Order No : 120073954

Please dont buy from this site because they don’t know about polices and about norms exactly, they can never deliver the order. Foolish people. They are all.


You guys are really pathetic. I have called you so many times but all time u say that u will try your best and dispatch this product.


Ur executive called me some days before and told me that they already word with that vendor and arranged the delivery for me for this kurti after that I have not received any call till now.


Seriously I am fed up from your pathetic service and worst customer care. I m going to complain about your Online shopping website to consumer court and I will update my experience with your website to social media Facebook and Twitter for sure.


You will receive so many likes from my complain. Do whatever u want to do. This is headache but today I want resolution at any cost.


This is my last warning to your team. Share your contact no. and email id ur CEO and MD. When I msg on FB they replied - We have just checked with our vendor and the product will take time to reach our warehouse. Kindly confirm if you are ready to wait or should we go ahead and cancel?


How foolish they are really? well I will wait only 2-3 days only after that I m going for consumer court complain.

(0)
Dear Pooja, Greetings from FashionAndYou.com! Firstly please accept our sincere apologies for the unsatisfactory experience you've had. Since FNY is an inventory light business we do not keep stock of all products with us, hence most of the material is procured only after orders have been successfully placed on the website. Therefore there might be instances wherein the vendors supply us either short quantity or products which have quality issues, in which case the dispatches get delayed.However we are glad to inform that your order has been shipped from our warehouse through courier partner Red Express(AWB # 11999826) and should get delivered within 24 working hours:)Once again we regret the inconvenience caused and assure you of better services in future! Regards, Team FNY
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