On 27th Jan I have placed 4 orders from Fashion and you site, in that I have paid full amount for 1 order I have received that order within 3 days. and another order was paid partial 80% by card and 20% by points, which is delivered in 6 days. Both are the worst quality products, we could buy this in platform shops in a very cheap price.
But the another two orders - 1200655075, 120476613 - were placed with my reward points and 50% by card, were fully cancelled, without any information. I even did not know that they cancelled the orders. After checking the status, I sent 4 mails to them but no proper response from them, and they did not initiate the refund also. After keep on calling them and wasting my mobile balance, they said they will initiate the refund within 24-48 "Working hours" then, it will be reflected in my account within 10-12 working days.?!
No reply for my status of reward points. Gone I think.! Ms.Jajrati(i think am right) took my call. She is a customer service person in this worst site. She doesnot have respect, manners about how to give solution. She did not even ask apologies from me once. very pathetic service. I never recommend to buy any products from this worst site.
this is not fashion and you - platform and you.!