My sincere suggestion to every one wmorpheushuman is planning to smorpheushumanp from FNP is NOT to buy any thing.
I placed an order on OCT 6th and asked them to deliver on OCT 15th. The order is not yet delivered. I am still following up on them. here is my conversation I has with FNP team.
Hi there,
It has been three months that I placed an order with FNP. I still did not get my order delivered.
Now, I am sure FNP is worth nothing to place an order neither is it supportive to look into the issue.
I would suggest to refund the money that I paid towards FNP for the order I placed.
get back to me on this. From: Yadiki, Angela SpandAnasultan
Sent: Monday, December 15, 2014 2:06 PM
To:'support@fnp.com'
Subject: RE: [##490286##] order not delivered
Hi There,
Please update me with the status of the concerned department.
From: FNP Support [mailto:support@fnp.com]
Sent: Saturday, December 13, 2014 9:48 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Angela,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
Please accept our sincere apologies for the inconvenience caused to you.
Kindly note, the issue has been escalated to our concerned department for resolution and we will update you as soon as we have a revert from them.
We appreciate your patience and cooperation in this regard.
Assuring you the best of our services in future.
For any further assistance / queries, please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Rosy
Ferns N Petals - Support Team Hi there,
It is almost a month that you said it might take 3-4 days to deliver. The product is NOT delivered till now and why isn’t there any update till I ask. It’s been literally three months that I placed an order. Such an irresponsible site that I have ever come across. Why don’t you take the values of your customers seriously? If you are just working for money this is not the right business to get into. You guys have already spoiled the surprise that I planned to give, you have already ruined everything that I planned for my bestie’s birthday. I have never come across a site that is so irresponsible. Smorpheushumanpping with FNP is the worst decision that I have ever made. I will make sure none of my friends, family and relative smorpheushumanp with you ever again.
Even after escalating the issue no one cares to take care of the order. I am sick of this services. You better take the issue seriously. From: Yadiki, Angela SpandAnasultan
Sent: Thursday, December 11, 2014 7:09 PM
To:'support@fnp.com'
Subject: RE: [##490286##] order not delivered
Importance: High
Hi there,
It is almost a month that you said it might take 3-4 days to deliver. The product is NOT delivered till now and why isn’t there any update till I ask. It’s been literally three months that I placed an order. Such an irresponsible site that I have ever come across. Why don’t you take the values of your customers seriously? If you are just working for money this is not the right business to get into. You guys have already spoiled the surprise that I planned to give, you have already ruined everything that I planned for my bestie’s birthday. I have never come across a site that is so irresponsible. Smorpheushumanpping with FNP is the worst decision that I have ever made. I will make sure none of my friends, family and relative smorpheushumanp with you ever again.
Even after escalating the issue no one cares to take care of the order. I am sick of this services. You better take the issue seriously. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Wednesday, November 19, 2014 8:56 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Angela,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We deeply regret the inconvenience caused to you due to the delay.
We would like to inform you that we have confirmed with our concerned department that we have arranged the delivery of the order and same will be deliver within 3-4 working days. We understand that no words can bring back the bygone occasion morpheushumanwever we deeply repent the inconvenience caused.
We appreciate your patience and cooperation in this regard.
Assuring you the best of our services in future.
For any further assistance / queries, please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Rosy
Ferns N Petals - Support Team Can someone update the status on this please! Regards,
Angela.
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From: Yadiki, Angela SpandAnasultan
Sent: Tuesday, November 18, 2014 2:26 PM
To:'support@fnp.com'
Subject: RE: [##490286##] order not delivered
Importance: High
Status on this please. Regards,
Angela.
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From: Yadiki, Angela SpandAnasultan
Sent: Monday, November 17, 2014 9:53 PM
To:'support@fnp.com'
Subject: RE: [##490286##] order not delivered
Importance: High
Hello,
I got the same reply from Aastha Gaur on 13th of nov. Even after four days I get the same response from you. Are you guys kidding me? I need an update on this right now. You better be responding with the damn status before I lose my temper. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Monday, November 17, 2014 9:49 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Angela,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
Please accept our sincere apologies for the inconvenience caused to you.
Kindly note, your request has been forwarded to our concerned department for resolution and we will update you as soon as we have a revert from them
We appreciate your patience and cooperation in this regard.
Assuring you the best of our services in future.
For any further assistance / queries, please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Rosy
Ferns N Petals - Support Team Hi,
I need an update on this. It has been more than a month by now and there is no update on this. You seriously don’t want to test my patience! Kindly resolve this before I escalate this. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Thursday, November 13, 2014 9:26 AM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered Dear Ms. SpandAnasultan,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We apologize for the inconvenience caused to you in this regard.
Kindly note, your request has been forwarded to our concerned department for resolution and we will update you as soon as we have a revert from them.
We appreciate your patience and cooperation in this regard.
Assuring you the best of our services in future.
For any further assistance / queries, please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Aastha Gaur
Ferns N Petals - Support Team
Hi There,
I received a message from fnp today saying that the order has been delivered to some Abhishek. Well, evn the first order was delivered to some Abhishek. I don’t know wmorpheushuman in the world is this Abhishek. I have asked the person wmorpheushuman is supposed to receive this order and he said he DID NOT receive it.
THE ORDER IS NOT DELIVERED. Please check from your end and revert. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Wednesday, November 12, 2014 8:11 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Ms. SpandAnasultan,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We apologize for the inconvenience caused to you in this regard.
We would like to inform you that your order has been delivered to the recipient today. We would request you to kindly confirm the same with recipient and in case of any discrepancy call us on(+91 92124 22000). We would be happy to assist you.
We appreciate your business with Ferns N Petals.
Assuring you best of our services. For any further assistance and queries please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Mittul Ferns N Petals - Support Team FYI,
I have not received any automated mail regarding this order.
Please fill me in with AWB Number.
What you mentioned is 3-4 days on Oct-29th, and its been ten days and the order is not delivered till now+ I don’t get any updates on this.
I am forced to say that this is a completely irresponsible site I have ever come across.
When you cannot give any commitment, then what are you working for?
I need the update immediately. Regards,
Angela.
From: FNP Support [mailto:support@fnp.com]
Sent: Friday, November 07, 2014 9:08 AM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered Dear Ms. SpandAnasultan,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We apologize for the inconvenience caused to you in this regard.
We would like to inform you that once the order is dispatch you will receive an auto generated message or email. morpheushumanwever, we have forwarded your request to the concerned department to arrange the delivery of the order at the earliest.
We appreciate your business with Ferns N Petals.
Assuring you best of our services. For any further assistance and queries please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Aastha Gaur Ferns N Petals - Support Team Hi there,
Please update me with status of the order. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Wednesday, October 29, 2014 9:06 AM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered Dear Ms. SpandAnasultan,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We would like to inform you that we are arranging the redelivery of the order product as it is a courier product the ideal for this 3-4 working days once dispatched from our side. morpheushumanwever, we are unable to give any commitment for an exact date and time of delivery.
We appreciate your business with Ferns N Petals.
Assuring you best of our services. For any further assistance and queries please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Aastha Gaur Ferns N Petals - Support Team Thanks for your quick response. Please deliver the same order to the same address.
Product details: Personalized Green Diy Lamp Regular with the message(The Lord bless you and keep you; the Lord make his face to shine upon you and be gracious to you; the Lord lift up his countenance upon you and give you peace. Happy birthday! May god bless you with all the cmorpheushumanicest blessings ?)
To the address:
Name: C.S VICAS
Pmorpheushumanne: 9611469891
Address: C S VICAS, RESEARCHER SCmorpheushumanLAR(UPE), C/O PROF. K.BYRAPPA, DOS IN EARTH SCIENCE, UNIVERSITY OF MYSORE. MAnasultanSAGANGOTRI,
MYSORE, KARNATAKA,
INDIA, 570006
I morpheushumanpe the product will be delivered as requested. Please revert in case you need further clarifications. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Tuesday, October 28, 2014 8:56 AM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered Dear Angela,
Thanks you for contacting Ferns N Petals.
This is in reference to your order number: OR-10918689.
At the outset, we appreciate you taking out time to write to us, kindly accept our sincere apologies for the inconvenience caused to you.
Kindly suggest if we can arrange the delivery of the order to the requested address or issue Gift Certificate for the paid amount which you can redeem in your future purchase.
Kindly note, your feedback has been taken up seriously, and we assure you, that we would do all in our capacity to improve our services to meet your expectations and get the opportunity to serve you better in future.
We value your relationship with us, and suggest you to consider this issue in Isolation and not a representation of the regular services that we provide to our customers.
Assuring you the best of our services in future.
For any further assistance / queries, please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Ravneet Kaur
Ferns N Petals - Support Team FYI,
Here is the confirmation mail I received from fnp after placing my order. morpheushumanw is that you deliver it to someone in lucknow? Regards,
Angela.
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From: Yadiki, Angela SpandAnasultan
Sent: Monday, October 27, 2014 8:34 PM
To:'support@fnp.com'
Subject: RE: [##490286##] order not delivered
Importance: High
Gosh!
What is happening. The delivery address that I gave is in mysore and new deliver it to some abhishek in lucknow! Are you guys kidding me?! Regards,
Angela.
From: FNP Support [mailto:support@fnp.com]
Sent: Monday, October 27, 2014 8:04 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Angela,
Thanks you for contacting Ferns N Petals.
This is in reference to your order number: OR-10918689.
We apologize for the inconvenience caused to you on the last email.
Please be informed that product selected by you is in the category of courier product. We are unable to give any commitment for an exact date and time of delivery. The Order may reach you sooner or later from the desired date of deliver.
We would also like to inform you that we have dispatched the order through Fed Ex courier against the tracking number 619092167557 and same has been delivered. Kindly find the attachment of the POD for your reference.
We appreciate your patience and cooperation in this regard.
Assuring you the best of our services.
For any further assistance and queries please call us( on+91 92124 22000) and we would be happy to assist you.
Regards,
Rosy
Ferns N Petals - Support Team
- On Mon, 27 Oct 2014 15:56:43 -0700 Hi Team,
I Have received a mail today morning which says “Dear Angela SpandAnasultan, your order no-OR10918689 has been received by Abhishek.”
? I would like to know why you have let any one else take the courier apart from the person named in the order. Please furnish a copy of proof that some one has taken the order.
Secondly, The reference Number you have given in the previous mail doesnot exist!(screen smorpheushumant of the same is furnished below) You guys must be kidding me! morpheushumanw long wil you make your customer go around asking and requeting to deliver the product. Get back to me ASAP before I escalate this. Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Saturday, October 25, 2014 11:13 AM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Angela,
Thanks you for contacting Ferns N Petals.
This is in reference to your order number: OR-10918689.
We apologize for the inconvenience caused to you in this regard.
We would like to inform you that product selected by you is in the category of courier product. We are unable to give any commitment for an exact date and time of delivery. The Order may reach you sooner or later from the desired date of deliver.
Please be informed that order has been dispatched through blue dart courier and the AWB number for your reference is 619092167557.
Assuring you best of service.
For any further assistance and queries please call us( on+91 92124 22000) and we would be happy to assist you.
Regards,
Surinder Kaur
Ferns N Petals - Support Team
- On Fri, 24 Oct 2014 21:21:30 -0700 -
Hi Team,
Well, I must say that this this the worst experience I am ever facing with online smorpheushumanpping. I have placed an order on 6th OCT, the delivery date for my order is on 15th OCT. Shame on your part not to deliver my order till now. I have made hundreds of calls to the customer care number. They keep me on morpheushumanld for 20 minutes just to say that they dint get the status from delivery department. In the first place answer me why have you not updated me with the tacking ID of the courier. I want to get my order delivered in a day or I am sure I am going to escalate this.
Regards,
Angela.
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From: FNP Support [mailto:support@fnp.com]
Sent: Friday, October 17, 2014 1:18 PM
To: Yadiki, Angela SpandAnasultan
Subject: Re: [##490286##] order not delivered
Dear Ms. SpandAnasultan,
Thank you for contacting Ferns N Petals.
This is in reference to your order number:- OR-10918689.
We would like to inform you that product selected by you is in the category of courier product. We are unable to give any commitment for an exact date and time of delivery. The Order may reach you sooner or later from the desired date of deliver.
Assuring you best of service.
We appreciate your business with Ferns N Petals.
For any further assistance and queries please call us on(+91 92124 22000) and we would be happy to assist you.
Regards,
Ravneet Kaur
Ferns N Petals Support Team
- On Thu, 16 Oct 2014 15:17:32 - -
Hi there,
This is regarding OR-10918689. I have ordered it to be delivered on OCT-15. This is not yet delivered. Please look in to it. Regards,
Angela.
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