I had the worst experience with Ferns and Petals, I was depending on them to make my parents day special by booking a bouquet and the bouquet was a disaster. I think a local vendor would have done a better job. The arrangement shown in the picture and the one delivered was very very different.
First, it took me 15 mins to get to the on call support team( the time I was booking the bouquet), after requesting them to make the bouquet grand they made sure it was the worst ever delivered. The second time when I had called to give them my feedback they told me that they would send a bouquet again the next day but that never happened.
The worst service ever. Please avoid using Ferns n Petals. They will just ruin the special day. Thank you for the horrendous bouquet, do let me know if you feel like seeing the arrangement. I have the picture taken.