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Ferns N Petals

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Ferns N Petals
Chitra @Myviewabout
Jul 27, 2021 10:33 AM, 1382 Views
Dismal customer service

Few years ago I had used Ferns N Petals to send birthday gifts.


Suddenly I am getting a barrage of SMS and Emails reminding me of the events. As I am not in touch with one of the persons whom I had sent the gift to and the other relative is no more; I requested the customer service of Ferns N Petals to please stop the SMSs and emails.


I made these requests TWICE and was assured through emails with TICKET NUMBERS etc.


But the company has no professionalism and is not customer oriented hence they keep sending me the messages! They are obviously money and greed oriented. This is so annoying and I have decided NEVER to use their services.


Chitra Menon

(0)
Dear Myviewabout,We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.Flowerly Yours,Team Ferns N Petals
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