So I ordered choc& teddy from India and to Aus(ferns &petals) my order no.6541637 was of express shipping of 3days but not got delivered and after 5days a parcel pick up card was dropped outside by the "wrong name" so basically he could no even collect from the center as the customer name was wrongly put. I have been raising queries and calling on the customer care ever since that fcking day they say " we are working on your complaint we will revert soon". They say that the order was of perishable nature so the refund is also not possible. These guys are "FRAUD", please beware!