Your review is Submitted Successfully. ×

Ferns N Petals

0 Followers
1.4

Summary

Ferns N Petals
Parul Goyal@Parul_happy
Jan 24, 2019 06:01 PM, 431 Views
Terrible Experience

I have been a customer of ferns and petals for quite a few years now. On 13th Jan I had a plant delivered to a friend of mine for her birthday. The plant delivered was completely different from the picture and was half dead. Unfortunately I was travelling and I only got in touch with my friend 4-5 days after it was delivered, by which time the plant had completely died.


On contacting fnp, I was told they can only assist if notified within 48 hours. WOW- this is the service they give. So apparently, as soon as you send a gift you have to call the receiver to click a picture of what they have got and send it to you because you cannot trust fnp anyway.


Terrible terrible mistake ordering from this site which I swear never to use again and will tell all my contacts to stay away from it too. If you are reading this.please beware and don’t waste your money ordering from this site.

(0)
Dear Parul_happy,We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. If you need any further assistance, please share your order details and our team will get in touch with you. We assure you that we will strive to do our best to serve you in future.Flowerly Yours,Team Ferns N Petals
Please fill in a comment to justify your rating for this review.
Post
Question & Answer