Ferroli electri instant water heater which we have purchased last year on april 2015, the product is not good at all.2 times the coil was brust and we have contacted the service provider that too after the several attempts of calling over phone .the company persons they come and take the geyser.after 1 week they wont turn back to us.and again we have to follow up to those persons.where the product is still under warranty period.