I have been using this site for nearly for 6 months , They have wide range of variety good offers. But when I ordered a model car from them it was damaged. I mailed them they responded very quickly asked me to send the picture of the product and they did send me a replacement quickly but my bad even that was damaged but they were happy to refund me the money without any fuss with in 2 days.
It would be good if the once checkout the quality of the product before sending it. Other than this event I have always had good experience with them.