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FirstCry

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Summary

FirstCry
Sindhu @Sindhurajeev
Sep 26, 2012 10:41 PM, 2239 Views
Disappointing experience with their delivery

I had a very very disappointing experience with Online shopping at firstcry. Shopping at firstccry is like prepay & get calls daily to locate your home. Explain your address for 4 days and end up collecting your order from the main road. The order was at the local courier office for 4 days!!! They expect ladies to go to them with their kids and collect it! When ever you call back and ask for status you get reply that call only after 6:00 PM. I wonder why this particular courier service use only night deliver in Bangalore?


I would rather prefer to buy things from the shop!!! I have ordered from many other websites who were able to do a door delivery but not firstcry!!! Keep on Crying. The worst experience Would suggest not to prepay after seeing the comments at mouthshut!!! Thanks for my last order with them.


My order number 419258LAZ404E362

(2)
Dear Sindhurajeev,First of all, we convey our sincere apology for all the trouble you had to go through.We assure you that this matter is being investigated upon as we provide facility of door delivery to every Customer shopping with us.As per the received communication, we hope the order got delivered to you at your residence yesterday.In case of any such concern, please raise the matter with our Customer Care dept & the issue will be looked into & resolved promptly.Hope to serve you better moving forward.Regards,FirstCry Team
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