Order ID OD332414457233133100 was delivered without a serial number. When I tried to initiate a return, Flipkart didnt accept it. The invoice also lacks a tracking number, which raises concerns about the authenticity of the item. Ive contacted customer care twice, but there has been no resolution. The executives claimed that a complaint was raised, yet I cant find any record of it in the app. Despite submitting two complaints, there has been no progress. I strongly advise against purchasing from Flipkart due to their poor service.