Recently bought Woodland Sneakers from Flipkart CASH ON DELIVERY, I received a bigger size contacted Customer care and asked them to change with the different shoes and they want the difference to be paid by credit card or debit card. Then I asked them to refund my money but only possible way was through Bank transfer. and the customer care people said they will arrange for the pickup for which they took 2 weeks this happened only after chasing them daily and speaking to different people including Mangers Supervisors.... Now thy have picked up the product but my refund is still pending from 2 weeks.
They have taken my bank details and said money will be transfer to the bank account in one week, which did not happen. After waiting for a week and contacted Flipkart they still dont know what is happening and they ask me to wait for another week. Everytime I call them they will promise it will be done but they will not work on it. I only hope I receive my money the soonest possible after facing all the trouble I will not recommend Flipkart to anyone.
Rather I had taken some time and went to the shop and bought it personally.