Yeah well every site these days are yelling out on just one tagline i.e. easy returns but is this really possible ? . Well let us first dicuss why to return, sometimes we see the product broken , craked or sometimes the product is damaged while shipping but sites turn their back when user or the consumer claims about it but flipcart assures this , I am using it since 2013 and I havent any issue regarding this site , every delivery is very much on time and easy payments like every one prefers cash on delivery .It is much reliable site I have ever came across .